FAQ and how to play

OGC Open is free and runs in your browser – no download, no installation. Play now at the top right takes you straight to the game.

Under New Account you enter your email address, a player name and a password. Below the name field you find free name suggestions: one click takes one, the button with the arrows fetches new ones. Generate next to the password field creates a secure password – note it down or let your browser save it.

Accept the terms and the privacy policy and click Create Account. Your first round in Helsingborg starts right away, and a coach shows you the first shots.

After logging in you see the main menu with these tabs:

• Career News – news about your player, your team and new courses
• Play – choose a course, start a practice round or a tournament
• Equipment – dress your golfer and shop in the store
• Training – improve your skills
• My Team – your team, or found a new one
• World Ranking – the season ranking for players and teams
• Buy OGC Coins – OGC Coins via PayPal
• Community – players and teams, profiles, statistics and achievements

While a round is open, Current Game appears in front. At the top you always see your level, experience, world rank, training points, Dollar and OGC Coins.

At the top right, the gear opens My Account with units, country, email, password and privacy. The speaker next to it (Sound) opens a small menu where you switch Music and Sound effects on and off separately. The question mark (Help) leads to Support, Help / FAQ, the Website, the Imprint and the Privacy policy; everything except Support opens in a new tab.

In the Play tab you choose the region and the course on the left. The tiles show the number of holes, the par, the experience points and Dollar for a round at par, the tournament reward and its cycle. The tournament standings are on the right.

Start Practice costs the green fee shown, in Dollar; in Helsingborg it is free. Then you decide: Play now starts the round on your own, Play group looks for other players to play together.

You hit the ball with the swing bar at the bottom centre, in three clicks:

1. The first click starts the swing, and the power bar fills up.
2. The second click sets the power. Above 100 % the ball goes further, but it picks up slice.
3. The third click sets the accuracy: the closer to the middle of the green zone, the straighter the ball flies.

With the ball at the bottom right you pick the point of impact and so change spin and height. There is no time limit for a shot.

The white arrow on the course is your target; at the start of each hole it points at the flag. Drag it with the mouse to turn the direction of your shot.

Clicking the arrow opens a free view of the course. There, a click on the course sets your target, and the game shows distance, surface and difference in height. Return to address takes you back to the ball. The map at the bottom right shows the whole hole from above.

Your bag holds 13 clubs, and the game picks one that suits the distance. At the bottom left you see the club and its maximum range; click it to open the bag and choose another one.

With irons and wedges, three stroke types appear next to it: Full, Pitch with half and Chip with a quarter of the range – handy for short shots to the green.

On the green the game takes the putter automatically. The grid over the green shows the slope – aim a little uphill if the ball will break sideways. You putt with the same three clicks as every other shot.

Click … next to “Stroke count” to open the scorecard: hole, length, par, your strokes per hole and your score against par. On 18-hole courses you switch with First 9 and Last 9.

After each hole the scorecard appears by itself; Continue takes you to the next hole.

Yes. Your round is kept, even if you close the game. The main menu then shows the Current Game tab:

• Resume Round – back to the ball
• Skip Hole – the hole counts with three times its par and gives no reward
• Quit Course – the round ends
• Continue Alone – in group play only

Every course except Helsingborg has its own tournament. It runs in fixed cycles: daily on courses with 6 holes, weekly on courses with 9 or 18 holes.

First you have to qualify: play a practice round with no more strokes over par than the qualification asks for. That pays 20 OGC Coins once and unlocks Start Tournament.

You pay the tournament fee in Dollar; from the second try in the same cycle it costs a little more. You can play as often as you like – your best round counts.

When the cycle ends, you get rank points for the world ranking and OGC Coins by placement: the winner gets the maximum shown for the course, everyone else a graded share. On the right of the course selection you see the current standings and the last cycles.

All rank points you win in tournaments during a season add up. The world ranking shows them for the whole world, for each region and for each course – switchable between Solo and Team.

On the right, Your standing shows your world rank, below it My tournaments and the tournaments you can qualify for next. My position jumps to you in the list.

Your golfer has four skills: Driver, Wood, Iron and Wedges. Higher values mean more distance, less slice and a wider green zone in the swing bar.

In the Training tab you pick a skill and train it: each step adds +5 and costs one training point plus OGC Coins – 5 at first, up to 50 at high values. No skill may be more than 30 above your weakest one.

Reset all skills gives your training points back so you can spend them again. The first reset is free, after that it costs OGC Coins.

In the Equipment tab you see your golfer on the left with slots for cap, shirt, pants, shoes, drinks, snacks, golf balls and clubs, your inventory in the middle and the store on the right with Golf Gear, Clothes and Consumable.

You buy items with OGC Coins; some only from a certain level. You keep golf gear and clothes. Consumables such as golf balls, drinks and snacks go into your golfer’s slots, and one of each is used up automatically per round.

OGC Coins are the second currency. You get them for every level-up, for tournament qualifications and for placements in tournaments. You need them for store items and for training.

In the Buy OGC Coins tab you can buy packages via PayPal, from €1.99 to €249.99 – bigger packages with a bigger bonus. Buying is possible from level 4 with a confirmed email address.

Yes, under Equipment → Exchange Dollar. One OGC Coin gives 5 Dollar. Dollar cannot be exchanged back.

In the My Team tab you enter a name and click Create Team. It is free and possible from level 4 with a confirmed email address. Team names follow the same rules as player names.

You are then team leader and can choose the team icon.

Team leaders invite new members with Invite Player. An invitation is valid for seven days; the player accepts or declines it in the My Team tab.

A team can have several leaders. They promote other leaders, remove members, change the team icon and write the notice. Only support can change the team name.

With Set My Status every member shows the others a short status line.

In the World Ranking with the Team switch – like for players, for the world, each region and each course. My team jumps to your team. You also find all teams under Community → Teams.

Click the gear at the top right of the status bar to open My Account – also during a round.

Under Game you choose the Units: Metric for metres or Imperial for yards. The switch applies right away, even in a running round.

Below that you choose your country (the flag next to your name), see your email address, change your password and can delete your account.

Under Privacy you can switch on: no unsolicited emails, a private profile, no news feed entries, appear offline, incognito and the profanity filter. At the bottom you log out with Logout. Support, this FAQ and the website are under the question mark next to the gear.

Check your player name and password; the password is case-sensitive. Instead of your name you can also enter your email address.

Forgot your password? Click Forgot password? below the password field and enter your email address. You get a link to set a new password; it is valid for one day and works once. After three such mails you have to wait a while before you can request the next one.

If your account is locked, support will help you.

Before logging in, use Support at the bottom right of the game’s start page; in the game, click the question mark at the top right and then Support.

Enter your email address, a subject and your message and accept the privacy policy. After sending you see a confirmation right away and stay in the game. If you are logged in, we add your player name and player ID so that we can find your account faster.